Evolve: Reinventing Leadership - Building Freedom Cultures

In Pursuit of Empowerment

We always hear about the importance of empowering out team,  Is empowerment something leaders can do for someone else?  Or do employees need to decide to empower themselves?

Holding a Higher Vision

Holding a higher vision of members of your team helps them to perceive themselves as they haven’t before.  It helps them to trust you and each other, strengthening their willingness to go the extra mile.  This is not about projecting your ideas about their potential, it is about being curious and allowing their potential to emerge.

Effective Customer Service Strategies

In this episode Yvette shares several effective customer service strategies for your organization.

Balancing Processes and People

In this episode, Yvette share the importance of balancing people and processes within your organization.

Why Change Matters

In this episode Yvette shares the importance of change in your organization. 

The Power of Information

As a leader, it is important for you to keep your fingers on the pulse of the organization. It helps to know what is happening, what is about to happen and why, because your ability to answer these questions equips you with the information you need to take proactive steps.

The Making of an Extraordinary Team

An extraordinary team is a high performing team.  They find ways of being and doing that are unique to them.  This is no easy feat.  Members of extraordinary teams are capable of facilitating constructive conflict, they genuinely like or respect each other, and they can balance the need to achieve results with evolving people needs.

The No Crossing Zone

Some persons have little to no boundaries, they are unaware they are infringing on your personal space because they are predisposed to crossing boundaries. Others know they are encroaching on your boundaries and they don't care about you, your needs. or your attempts to set boundaries. This episode shares four tips you can use to set and maintain your boundaries.

The Cultural Architect

In this episode, Yvette shares her expertise about cultural architects and the dynamism of change.

Dare to Confront

Confrontation tends to have a negative connotation.  When appropriately timed and facilitated in a way that is devoid of unproductive emotion, a constructive conversation can bet initiated with a difficult employee or uncomfortable circumstance.